What We Collect and Why We Collect It
When you create an account, we collect the information you enter directly: name, email address, date of birth, and the identity documents we use to verify eligibility under applicable state law. When you fund your account using PayPal, Venmo, or a Play+ prepaid card, we record
-
1
the transaction reference and amount — we do not store your full payment credentials on our servers. We also collect device and session data automatically: IP address, browser type, and pages visited. That data helps us detect unusual login activity and keep your account secure. If
-
2
you contact support by live chat or email, we retain a transcript so our team can follow up accurately. We do not sell your personal information to third-party advertisers. Data shared with payment processors like PayPal or Venmo is limited to what those processors need to
-
3
complete a transaction, and each processor operates under its own privacy framework. You can review what we hold by submitting a data-access request through the contact path listed on this page. Retention periods depend on the category of data: transaction records are kept as long as
-
4
required by applicable financial regulations; account profile data is held while your account remains open and for a defined period afterward.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.